{"id":10,"date":"2026-10-08T06:28:01","date_gmt":"2026-10-08T04:28:01","guid":{"rendered":"https:\/\/ithemma.mm2.se\/?page_id=10"},"modified":"2026-10-08T06:28:01","modified_gmt":"2026-10-08T04:28:01","slug":"it-bokning","status":"publish","type":"page","link":"https:\/\/support-hemma.se\/?page_id=10","title":{"rendered":"Boka IT-hj\u00e4lp"},"content":{"rendered":"        <div class=\"ith-app\" id=\"ith-booking-app\">\n          <div class=\"ith-hero\"><div><span class=\"ith-kicker\">IT Hemma<\/span><h1>Beskriv problemet \u2013 vi uppskattar tid och kostnad<\/h1><p>Du beh\u00f6ver inte veta vad felet heter. V\u00e4lj det som st\u00e4mmer b\u00e4st s\u00e5 r\u00e4knar systemet fram en rimlig tids\u00e5tg\u00e5ng och visar tider som passar.<\/p><\/div><\/div>\n          <div class=\"ith-card ith-step-card\" data-step=\"1\"><h2>1. Vad beh\u00f6ver du hj\u00e4lp med?<\/h2><div class=\"ith-issue-grid\">\n          <button type=\"button\" class=\"ith-issue\" data-issue=\"slow_computer\"><strong>Datorn \u00e4r l\u00e5ngsam<\/strong><span>Datorn fungerar men k\u00e4nns l\u00e5ngsam, fryser eller tar l\u00e5ng tid att starta.<\/span><\/button><button type=\"button\" class=\"ith-issue\" data-issue=\"disk_replace\"><strong>Byta h\u00e5rddisk\/SSD<\/strong><span>Byte av lagringsdisk, med eller utan kloning av befintlig installation.<\/span><\/button><button type=\"button\" class=\"ith-issue\" data-issue=\"wifi\"><strong>Internet eller Wi\u2011Fi fungerar d\u00e5ligt<\/strong><span>Fels\u00f6kning av router, tr\u00e5dl\u00f6st n\u00e4tverk, t\u00e4ckning eller anslutna enheter.<\/span><\/button><button type=\"button\" class=\"ith-issue\" data-issue=\"printer\"><strong>Skrivaren fungerar inte<\/strong><span>Installation, anslutning eller fels\u00f6kning av skrivare\/skanner.<\/span><\/button><button type=\"button\" class=\"ith-issue\" data-issue=\"new_computer\"><strong>Installera ny dator \/ flytta fr\u00e5n gammal<\/strong><span>Ig\u00e5ngs\u00e4ttning, uppdateringar, program, e-post och \u00f6verf\u00f6ring av filer.<\/span><\/button><button type=\"button\" class=\"ith-issue\" data-issue=\"email\"><strong>Problem med e-post<\/strong><span>Fels\u00f6kning av e-postkonto, program eller synkronisering.<\/span><\/button><button type=\"button\" class=\"ith-issue\" data-issue=\"phone_tablet\"><strong>Hj\u00e4lp med mobil eller surfplatta<\/strong><span>Inst\u00e4llningar, appar, e-post, Wi\u2011Fi eller \u00f6verf\u00f6ring till ny enhet.<\/span><\/button><button type=\"button\" class=\"ith-issue\" data-issue=\"backup_files\"><strong>Backup eller hj\u00e4lp med filer<\/strong><span>S\u00e4kerhetskopiering, \u00e5terst\u00e4llning och \u00f6verf\u00f6ring av filer.<\/span><\/button><button type=\"button\" class=\"ith-issue\" data-issue=\"other\"><strong>Annat IT-problem<\/strong><span>Beskriv problemet med egna ord s\u00e5 g\u00f6r vi en f\u00f6rsta uppskattning.<\/span><\/button>          <\/div><\/div>\n          <div class=\"ith-card ith-step-card\" data-step=\"2\" hidden><h2>2. N\u00e5gra f\u00f6ljdfr\u00e5gor<\/h2><div id=\"ith-questions\"><\/div><label class=\"ith-label\">Beskriv g\u00e4rna med egna ord<textarea id=\"ith-free-text\" rows=\"4\" placeholder=\"Exempel: datorn b\u00f6rjade bli l\u00e5ngsam f\u00f6r n\u00e5gra veckor sedan...\"><\/textarea><\/label><button type=\"button\" class=\"ith-btn ith-next-contact\">Forts\u00e4tt<\/button><\/div>\n          <div class=\"ith-card ith-step-card\" data-step=\"3\" hidden><h2>3. Kontakt och adress<\/h2><div class=\"ith-fields\"><label>Namn<input id=\"ith-name\" autocomplete=\"name\" required><\/label><label>Telefon<input id=\"ith-phone\" autocomplete=\"tel\" required><\/label><label>E-post<input id=\"ith-email\" type=\"email\" autocomplete=\"email\"><\/label><label>Gatuadress<input id=\"ith-address\" autocomplete=\"street-address\" required><\/label><label>Postnummer<input id=\"ith-postcode\" autocomplete=\"postal-code\" required><\/label><label>Ort<input id=\"ith-city\" autocomplete=\"address-level2\" required><\/label><\/div><button type=\"button\" class=\"ith-btn\" id=\"ith-preview\">Ber\u00e4kna tid och visa lediga tider<\/button><p class=\"ith-small\">Adressdata anv\u00e4nds f\u00f6r att planera restid. Adress\u00f6kningen anv\u00e4nder OpenStreetMap\/Nominatim.<\/p><\/div>\n          <div class=\"ith-card ith-step-card\" data-step=\"4\" hidden><h2>4. Uppskattning<\/h2><div id=\"ith-estimate\"><\/div><div class=\"ith-legend\"><span><i class=\"ith-dot red\"><\/i> Upptagen<\/span><span><i class=\"ith-dot green\"><\/i> Ledig<\/span><span><i class=\"ith-dot gold\"><\/i> Rekommenderad guldtid<\/span><span><i class=\"ith-dot gray\"><\/i> Ej bokningsbar<\/span><\/div><div id=\"ith-schedule\"><\/div><div id=\"ith-selected\"><\/div><button type=\"button\" class=\"ith-btn\" id=\"ith-book\" disabled>Boka vald tid<\/button><\/div>\n          <div class=\"ith-card ith-success\" id=\"ith-success\" hidden><\/div>\n          <div class=\"ith-loading\" id=\"ith-loading\" hidden>R\u00e4knar\u2026<\/div>\n        <\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"_links":{"self":[{"href":"https:\/\/support-hemma.se\/index.php?rest_route=\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support-hemma.se\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/support-hemma.se\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/support-hemma.se\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support-hemma.se\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=10"}],"version-history":[{"count":0,"href":"https:\/\/support-hemma.se\/index.php?rest_route=\/wp\/v2\/pages\/10\/revisions"}],"wp:attachment":[{"href":"https:\/\/support-hemma.se\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}